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FAQs

Have questions? We are here to help.

General Questions

Our charter fee includes the yacht rental, licensed captain and crew, fuel, docking fees, premium Bluetooth sound systems, and high-end onboard amenities. Larger yachts include bartender service. We also provide bottled water, soft drinks, a cooler, and simple décor to enhance your experience. Event coordination is included.

Optional add-ons such as catering, DJ services, and photography can be arranged upon request.

To protect the yacht and ensure guest safety, the following are not permitted:

  • Open-flame devices
  • Sharp objects (knives, razors, blades)
  • Confetti, glitter, or small decorative particles
  • Glass bottles (unless pre-approved for certain events)
  • Fireworks or sparklers
  • High heels (not permitted on certain yachts for safety)

If you’re unsure about an item, please contact us before your event.

Booking & Pricing

We recommend:

  • 1–4 weeks in advance for standard bookings
  • 4–12 weeks for weekends and peak season (June–September)
  • 3–6 months for weddings or large events
  • 14+ days before departure: Full refund
  • Within 14 days: No refund, but free rescheduling within 12 months
  • Weather or mechanical issues (Wave Rider initiated): Full refund or free rescheduling
  • Mid-charter weather cancellations (captain decision): Remaining time rescheduled with credit for future booking

All cancellations must be made in writing.

Event-Specific Questions

Absolutely. We offer fully customized charters for weddings, proposals, birthdays, anniversaries, family gatherings, and private celebrations.
Yes. Professional photoshoots are welcome. Please inform us in advance.

Safety & Logistics

All yachts are built to Transport Canada commercial standards and equipped with life jackets, first-aid kits, GPS & advanced navigation, safety briefings before departure, trained crew certified in emergency procedures.
Pets are not permitted for safety and hygiene reasons.

Onboard Experience

Yes — all yachts have clean, well-maintained restrooms. Please dispose of toilet paper and sanitary items in the bin, not the toilet to prevent blockage.
Yes — each yacht has storage areas for bags, shoes, and small items.

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